New Paradigm Consulting - The Fresh Approach

Aeromedics Ltd


Belfast, Northern Ireland

Project Overview

Dr Bob Taylor, Managing Director of Aeromedics Ltd wished to enhance the service provided by his staff, by implementing a quality management system based on the requirements of ISO 9001 : 2008. To achieve this, New Paradigm Consulting were contracted to review the company’s existing processes and develop a system that would compliment the existing high quality service. Refreshingly, the overall goal of the project was not simply to achieve certification, but to enhance the quality of service provided during each inter-hospital transfer.

The project began in June 2014 and the system’s framework & documentation was developed over a period of 2 months. In August 2014, New Paradigm Consulting delivered training on the management of the new system to the Aeromedics management team. The team were pleasantly surprised by the level of administration required to maintain compliance and grasped the requirements very quickly!

Based on Dr. Taylor’s feedback, New Paradigm Consulting has another happy customer!


ISO 9001:2008


Ryan came into our organisation and completely transformed the Quality Management systems bringing us into ISO 9001 compatibility. He was extremely efficient and provided a lean, but comprehensive manual and online data filing system. I recommend him highly for a quick turnaround from scratch.
Dr. Bob Taylor