MCS Group, a leading Specialist Recruitment Consultancy based in Belfast, Northern Ireland, approached New Paradigm Consulting to assist the organisation in achieving ISO9001 : 2015 certification.
Throughout the process, the directors were keen to ensure that the company extracted maximum value from their Quality Management System. In partnership with MCS Group, we developed a bespoke auditing tool, that focused on key aspects of their operations and provided Management with the ability to benchmark performance across teams and even individuals. Over the last year the organisation have reaped the rewards of this as compliance to internal processes has been enhanced through robust internal auditing.
Following the stage 1 audit in June 2019 the company sailed through their stage 2 certification audit in August 2019 and were recommended for ISO 9001:2015 Certification.
Well done to Barry, Louise, Gerard and the rest of the team. We at New Paradigm Consulting have been fortunate to work with such a professional and forward thinking organisation and we look forward to collaborating with MCS Group again in the future and hope that they continue extracting maximum value from their Quality Management System!